We value our clients and strive for their satisfaction with our services. If, for any reason, we're unable to publish your news story on the selected outlets, you're entitled to a full refund. We may also offer to redo the order, but your preference for a full refund will always be honored.
Cancellation During Writing Process: Fair and Transparent Policy
If you opt to cancel your order during the writing process, our policy ensures fairness and clarity.
Here's what to expect:
Full Refund of Publishing Package and Add-ons: You'll receive a complete reimbursement for all expenses related to the publishing package and any extra publishing add-ons. This includes fees for services beyond article composition, such as publishing or marketing assistance.
Forfeiture of Writing Package Fee: However, the fee for the writing package and any writing add-ons is non-refundable. This is because we promptly allocate these funds to our writers, who begin work on your project immediately upon order placement. This non-refundable fee compensates our writers for their time and effort expended on your project until the cancellation.
By requesting a refund during the writing process, you acknowledge and accept these terms. While the writing package fee is forfeited, you'll still be entitled to a full reimbursement for any additional publishing-related expenses incurred.
Refunds are not granted during the publishing process as publications in progress cannot be halted, and publishing costs are irretrievable.
We strongly advise a thorough review of your article before submission or approval for publication. While we strive for error-free articles, we recommend confirming the following:
The article meets your specifications
Business contact details are accurate for inclusion in live publications
Spelling and grammar are correct
Provided keywords are utilized All links function properly
Desired images/videos are included and positioned correctly
Suppose the article's content you provided or approved does not align with the live publications. In that case, you may request a complimentary removal and republish.
However, this policy does not extend to variations in publication formatting or the positioning of images and videos, as individual news sites control these.
Should your news story fail to be published on the minimum number of news sites specified in your package, you'll receive a full refund by our Money Back Guarantee.
While other refund requests will be reviewed, they are not guaranteed.
Based on our policy, refund requests will be reviewed and approved or denied within 24 hours.
For Credit Card Refunds, expect funds back on your card within 5 - 10 business days.
PayPal Refunds will be instantly visible in your PayPal account upon processing. If payment was made with your PayPal balance, funds should be available immediately. If paid using a card or bank account, funds are typically available within 5 business days. However, this may vary depending on your bank.
All refunds will be credited back to the original PayPal account, bank account, or card used for payment. We are unable to process refunds to a different account.
To request a refund send an email to [email protected]
When contacting us about a refund, please include the email address you used when placing an order.